Question: What’s the first thing your patient or client sees when they walk through the door of your medical office, wellness business or healthcare practice?
Is it a bunch of file cabinets haphazardly positioned opposite the door because that place was the only area where they would fit?
Is it a thoughtful welcoming area like a table with flowers on it or something else that says, “Welcome, you are safe, please relax, we are here to take good care of you.”
You’ll Never Get A Second Chance To Make A First Impression
Psychologists say we make up our minds about a person within the first fifteen seconds of meeting them.
And the same is true when viewing a house… or any space.
What your client or patient sees FIRST will form a lasting impression of how they view you, your staff and your environment.
For example, one of the scariest moments for many people is the walk from the dentist’s waiting room into the treatment room.
It’s that awful feeling that says, “Uh vey, suck it up, gotta get through this moment.”
And most of the time, the first thing your patient sees upon entering the operatory is the dreaded chair.
I invite you to create a positive first impression in your treatment room like I did here with this dentist’s treatment room:
1) I placed a single armless chair [with pillow] from West Elm in a commercially approved performance velvet across from the door.
2) The table next to the chair is from Ikea [with a $69.99 price tag and made of steel and tempered glass.]
It has a lower shelf where patients can place their purse or other stuff if so desired.
There is also a coat rack on the other wall [unseen here] for additional belongings.
3) The lamp is from Crate and Barrel and is under $200.
4) The artwork shown is by Peter Blanchard of Manifest Photo. Get 10% off any of his prints by mentioning you are a list member here. [Peter is one of my favorite photographers and his work is precious.]
5) And last, but not least, I selected a warm gray/lavender paint color for the walls [Yolo Paints Wool .04] to get your patients feeling instantly grounded and calm in the space.
Regardless of what type of wellness service or health care you offer your patients, the above design guideline can help create a first impression that will instantly put your peeps at ease and ensure a positive experience while getting a treatment from you.
If you’re interested in learning more about how to design a treatment room that makes your patients and clients feel nurtured and safe, you’re in the right place.
Get started here.
Yours In Health,