A couple of days ago on Christmas Eve, Philip and I went to a cookie party.
We were invited by our new friends and we didn’t know a single soul there apart from the hostess.
I was thrilled at the prospect of meeting new peeps and I also knew that as an introvert I can get easily overstimulated in loud environments.
But, what can go wrong at a cookie party, right?
When I first walked into the living room filled with new faces staring at us, I instantly felt uncomfortable in my body, like I was back in junior high on the first day of school.
There wasn’t an obvious place for us to sit and so instead we decided to stand around the very large dining room table, filled with cookies and no other humans.
The host was amazing as she moved among the guests, working overtime to make us all feel comfortable, but there’s only so much a single host can do to help an introvert integrate into a new group.
After awhile we made our way into the kitchen where we exchanged a few words with guests and grabbed some coffee and water.
Still feeling uncomfortable but brave, we made our way back into the living room, jumped over a few kids playing on the floor, and squeezed our way through the room to a place on the sofa.
We made it, hurrah! Introvert victory!
Here’s how this looks from an outside perspective:
Guests arrive, get situated, chat a little bit, have some cookies, and leave. They were a little quiet, but seemed like they had a good time.
See the difference in how that same experience looks from the outside versus the inner experience of an introvert?
How do your introvert clients and patients feel when they walk into your health or wellness space?
1) Feel overwhelmed by the glaring overhead lights and white walls?
2) Can they easily find a place to sit that’s even a few inches further away from the crowd?
3) Do they feel instantly relaxed like they’ve just walked into a hug?
How do you make both your extrovert and introvert peeps feel comfortable in your health space?
In your waiting room, do you have a small area that’s a bit off to the side or a bit more private for introverts, especially first time patients?
And near that chair, is there a beautiful nature print hung on a nearby wall that instantly makes your introvert client feel extra nurtured?
In the book, The Introvert Advantage, Marti Olsen Laney argues that “the level of blood flow to the brain varies highly between introverts and extroverts.
Introverts, according to this research, have stronger blood flow, which leads to greater sensitivity to stimulation.
That’s why you [the introvert] may want to ditch the loud, boisterous party long before your extroverted friends ever will. And that’s also why a day at home with books, Netflix, or sports can be wholly satisfying to an introvert while an extrovert may be dying to get out of the house.”
And that’s why the design of your waiting room, treatment room or other wellness space is a big deal especially to your patients and clients who are more sensitive.
It all starts with a soothing paint color on the walls and ceiling of your space.
From now through December 31st at midnight, I’m offering 30% off my book, The Color Cure: How to transform your healthcare office, clinic or treatment room into an oasis by choosing the perfect paint.
Visit this page to get the book at 30% off the price now:
And USE this code at checkout: ENDOF2016
With and love from me and the Cookie Monster,