Here’s the problem:
You are a successful Acupuncturist, Physical Therapist, Chiropractor, Concierge Doctor or _____________ with a packed patient schedule.
You recently redesigned your treatment room so that it feels more nurturing and safe for your patient peeps and the compliments are overwhelmingly positive.
After you redesigned the space according to your Wellness Interior Designer’s recommendations [um, that’s me], you noticed that very quickly you started to onboard 5 to 6 new patients a week.
Prior to the redesign, you were barely signing up one new patient a week.
I’m getting to the current problem, I promise.
Your intake area is stylish, adorable and comfortable with 2 upholstered armless chairs sitting nicely across from each other nestled near a nice corner of the room, with your chair diagonal to the door and in the power position.
Again your chair [the one you sit in during the intake process] has a clear view of the door.
On the wall just above or to the side of your head you proudly display your diplomas so your patients can see this positive affirmation when they are sitting comfortably and in conversation with you.
In this way your peeps can relax, knowing they are with an expert— aka YOU.
There is a problem, however, and I see it often among private healthcare and wellness practitioners who are just not getting the respect they desire or deserve and on some level they have not yet stepped totally into their own power.
The problem is that 80% of your patients and clients who come into the room, end up sitting in your chair.
Let me repeat that:
No matter what happens, most of your patients and clients are sitting in YOUR CHAIR.
And it’s bugging you, rightfully so.
You ask yourself the question, “I’ve been doing everything I’m supposed to. Why are they sitting in my friggin’ chair? And moreover, it’s awkward to tell them they have just sat in the wrong chair. And then it’s just weird.”
I see this problem often and I love helping you fix it and in the process witnessing the empowerment you experience in the process.
The problem I’m describing here just happened a few days ago with my acupuncturist who also is my client.
After diving into the conversation a bit more about any obvious ways she felt she wasn’t totally and completely stepping into her power, these three things bubbled to the surface:
#1 – The only area in the room that was being neglected [a piece of art was still laying on the floor while the others were hung] was in the Wealth Corner — aka the power position of the room and where your money energy lives.
Btw, you can find your Wealth Corner by walking to the left rear of your room from the door.
This simple but clear neglect was an outer expression of an internal imbalance.
I pointed this out to my client very quickly and we hung the artwork then and there.
#2 – The chair she was sitting in was armless which can be fine in some situations.
I, however, do not recommend that your chair is an armless one. Instead, I encourage you to replace your armless chair with one that has nice arms like this Alden Swivel from Mitchel Gold & Bob Williams:
Nice chair right? [It’s currently on my drool list.]
Or, if you’re in a tight space, try this modern lovely Austin chair that I hear is super duper comfy and supportive from CB2:
Chairs with arms command more respect.
In dining rooms they are commonly placed at the head of the table and called Captain Chairs.
Remember, your patient’s chair can be armless.
She or he is in the process of removing clothes or jewelry, etc to get ready for their exam or treatment and armless chairs are easier to get into and out of.
#3 – This was probably the biggest problem my acupuncturist was experiencing but I didn’t notice it until she pointed it out.
Her current chair was too big for her and, therefore, her feet could not sit flat on the floor.
Instead, when she was busy with an intake process, she could only get her tippy toes on the floor.
I know you understand the symbology of not being able to touch the ground when you are sitting in a chair doing your most important work.
You’re literally not grounded and the earth cannot totally support you.
Needless to say, my client is now happily shopping away for the perfect sized arm chair and she can keep her armless chair in the room for her patients.
I’m confident the next time I hear from her, the current problem will be solved.
I’ll keep you posted.
In the meantime, if you need help getting started on the redesign of your treatment room, waiting room or other medical office space in your facility, get that help right here:
With love and captain chairs on the brain,