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Has this happened to you?

Your friend recommends a brilliant massage therapist.

She assures you that this particular massage therapist is worth. every. penny.

You set up an appointment and have been looking forward to it all week. Your shoulders have been aching from all the muscle tension built up due to your intense workload.

You arrive to your session and get settled into the heated massage bed.

Suddenly, you can hear conversations in the next room and some banging around.

Maybe the reception desk is next door to the treatment room you’re in and you can hear the front desk person on the phone.

Or maybe, there is a chiropractor in the next room giving a patient an adjustment and all you can hear is the sudden banging noise from their table.

There’s an awkward silence in the room because you know your massage therapist is embarrassed.

And as hard as you try to block out the noise, you just can’t completely relax because your ear is automatically tuned into to the external sounds.

It ends up being a huge bummer because this self-care time isn’t what you thought it would be.

I’ve been there.

And it’s a deal breaker for me. I usually don’t come back… like ever.

I leave feeling unfulfilled and oftentimes, irritated at the whole thing.

Had sound management tools been implemented appropriately, this situation could’ve been easily avoided.

Sound management is wildly important in creating a nurturing experience for your patients and clients.

Noise has been shown to have negative physiological effects on the cardiovascular and respiratory systems, elevating blood pressure, constricting vessels and elevating heart rates.


Here’s what you can do apart from spending thousands of dollars adding insulation to your walls and ceilings:

1 – Have noise cancelling headphones available that you can sanitize in-between appointments and offer meditation music to your patients and clients.

It works like a charm.

Studies have shown that listening to music can improve health and well-being.

2Install listening stations [with noise cancelling headphones] in waiting rooms or in the Infusion Bay where patients receive IV treatments for various health conditions from vitamin C drips to chemotherapy for cancer patients.

3 – Install DIY decorative acoustic sound boards on the walls around the source of the noise.

For example, if one of your treatment rooms is located just behind or close to the reception desk, hang acoustic sound boards on the walls surrounding your front staff.

The sounds of people talking or other noises will be absorbed and kept from leaking into the treatment room

If you need help figuring this stuff out, I offer a 30-minute video call to discuss your specific design issues and how to resolve them:

Quiet as a whisper,