Happy holidays peeps!

Is it just me, or does the holiday season this year feel a bit on the somber side?

The holiday season in general can be a hard time for so many people.

I know you are super busy taking care of all the business at work, including all your peeps.

And I know it can be challenging for your patients and clients; those in pain that need to get in to see fabulous and amazing you–their physician, dentist, acupuncturist, esthetician or other health or wellness service professional–for an appointment.

It’s challenging enough to get to your office or studio with all the hustle and bustle of shoppers and traffic, and by the time your patient gets to your waiting room, the last thing she wants to do is sit next to a stranger or two when she is feeling internal and not like talking.

This uneasy feeling is especially amplified for those of us with sensitive nervous systems like mine. 🙋🏻‍♀️

Here’s what you can do to make hanging out in your waiting room a SUPER DUPER positive experience, even for people (or should I say especially for people) going through a hard time.

One big and often overlooked waiting room design idea is to create a perceived sense of privacy that gives your patients and clients a bit more space to chill while they are waiting for their appointments with you, or while a family member is waiting while they are with you in your treatment room.

Here are a few easy ways to create a perceived sense of privacy in your waiting room to help your peeps feel more cozy and comfy, and much less stressed out:

#1. Put a medium to largish plant on top of a side table in between two chairs. Here’s an example of how this might look:

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The Bird of Paradise plant was strategically placed between two chairs to give the illusion of more privacy between two possible strangers sitting in a smallish space.

An added benefit of sitting next to a plant is that it feels therapeutic to do so. Plants are known to help reduce anxiety and tension and make us feel more relaxed, and like we are somewhere special.

#2. A second way to create a perceived sense of privacy to place a lamp on top of a side table in between two chairs.

You can see an example of this shown in the above image and also in this one:

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It feels more comfortable in the body for someone to sit in a chair next to a stranger that has something in between the two people (even a small lamp like the one shown above).

Makes sense, right? Especially for those of us who live in the United States, we need a certain amount of space to feel comfortable around strangers. It’s part of our culture.

Of course, there are times when your client or patient is feeling more social. You can always encourage conversation by placing a sofa in your waiting room set up like a living room with a rug and two chairs. 

Here’s a great example of this style:

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My big message today to you is this:

Consider who your patients and clients are as people.

Are they mostly introverts and come in by themselves without a family member?

Or are they also extroverts who love to talk and connect with others while waiting for their appointments?

When you have the answer, it then becomes easier to design a waiting room that accommodates everyone’s preferences even if you have a small waiting room.

If you need help with the design of your healthcare office, waiting room or treatment room, visit my design services page for details on how we can work together: https://cheryljanisdesigns.com/design-services/

Yours in sweet and savvy healthcare design,

Cheryl

HOW DO I DESIGN A WAITING ROOM THAT KEEPS PATIENTS RETURNING & REFERRING?
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